During initial assessment

Your initial physiotherapy appointment will include a full assessment and typically lasts 40–45 minutes. This helps us understand your condition and plan the most effective treatment for you.

• Discussion of your condition: Your physiotherapist will ask about your symptoms, medical history, lifestyle, and any previous treatments.

• Physical examination: You'll be guided through specific movements and tests to help identify the problem and its underlying causes.

• Personalised treatment plan: Findings will be explained, and a treatment plan will be developed with your input.

• Initial treatment: If time allows, a short treatment session will be provided during your first visit.

• Referral if needed: If physiotherapy is not suitable, we can refer you for further investigation, either privately or through your GP.

We aim to ensure that you fully understand your condition and treatment options. Please feel free to ask any questions at any stage.

To help with your assessment, we recommend:

• Loose, comfortable clothing
• Shorts for lower body issues
• Sleeveless tops for upper body assessments

You may be asked to remove some clothing to allow proper examination. Your privacy and modesty will always be respected, and you may decline if you are uncomfortable.

 We are committed to ensuring that all patients feel safe, comfortable, and respected during their visit.

• All patients have the right to request a chaperone for any consultation, examination, or treatment.
• A chaperone can be a family member or friend, or if preferred, we can arrange for a trained staff member to act as a formal chaperone.
• If you would like a chaperone present, please let us know when booking your appointment, so we can make the necessary arrangements.

Your comfort and dignity are important to us. If you have any questions or concerns, please don’t hesitate to speak with a member of our team.